Business Insurance Broker · Australia-wide

Business Insurance, arranged properly.

Business insurance arranged the way it should be: compared across a broad panel of Australian insurers, explained in plain English, and backed by claims handling at no extra charge.

100+ five-star Google reviews 30+ years’ combined experience Licensed Australia-wide

What we do for you

Three things every client gets.
Not one of them is optional.

Placing the cover is the easy part. What you actually pay a broker for is what happens at claim time, at renewal, and every time the market moves.

01

Policy comparisons & quotes

We hold access to a broad panel of Australian insurers, so we compare real terms — limits, exclusions, excesses — not just premiums. You get suitable options and the reasoning behind them, in writing.

02

Annual policy review

Businesses change; policies quietly don’t. Every renewal we re-check the cover against what you actually do now and re-test it against the market.

03

Claims handled at no extra charge

A claim is the day the policy either works or it doesn’t. We lodge it, deal with the insurer and the assessor, and stay on it through to settlement — at no extra charge.

Protection
with purpose.

Comprehensive cover. Protecting your business. Backed by advice from a broker who puts your business first.

Two Pivotal Insurance Brokers team members reviewing a client's cover together on a laptop
03If you need to claimNo extra charge

How we work

Three steps,
one point of contact

No portals to wrestle, no forms in triplicate. From the first call to a claim, you deal with the same broker — start to finish.

01Tell us

Tell us about the business

A few minutes on the enquiry form or the phone — what you do, what you own, what keeps you up at night.

02We go to market

We shop the market

Real comparisons across a broad panel of Australian insurers — limits, exclusions and excesses, not just premiums — with suitable options set out in writing.

03Stay covered

You’re covered, and stay covered

Claims handled for you at no extra charge, and the whole program re-tested against the market every renewal.

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Start an enquiry

Tell us about your business.
We’ll take it from there.

A few quick questions. Your broker calls you back with real answers, not a script.

Office hours: Mon–Thu 7:30am–4:30pm, Fri 8:30am–2:00pm. Prefer to talk now? 1800 385 031.

Your enquiry is logged the moment you send it and goes straight to the team — so it can never be lost.

Common questions

Frequently asked questions

Straight answers on how a broker actually works with your business, before you even pick up the phone.