Policy comparisons & quotes
We hold access to a broad panel of Australian insurers, so we compare real terms — limits, exclusions, excesses — not just premiums. You get suitable options and the reasoning behind them, in writing.
Cyber Insurance · Australia-wide
Every business that takes a payment, holds a customer record or runs on email carries cyber exposure — and cyber policies differ wildly in what they actually respond to. Pivotal compares the wordings, not just the premiums, across a broad panel of Australian insurers, and explains the difference in plain English before you commit.
What we do for you
Placing the cover is the easy part. What you actually pay a broker for is what happens at claim time, at renewal, and every time the market moves.
We hold access to a broad panel of Australian insurers, so we compare real terms — limits, exclusions, excesses — not just premiums. You get suitable options and the reasoning behind them, in writing.
Businesses change; policies quietly don’t. Every renewal we re-check the cover against what you actually do now and re-test it against the market.
A claim is the day the policy either works or it doesn’t. We lodge it, deal with the insurer and the assessor, and stay on it through to settlement — at no extra charge.
Comprehensive cover. Protecting your business. Backed by advice from a broker who puts your business first.
Call us. We can lodge the claim, communicate with the insurer and assessor, assist throughout the process and advocate for you through to settlement. Pivotal’s current service includes claims handling at no additional charge.
How we work
No portals to wrestle, no forms in triplicate. From the first call to a claim, you deal with the same broker — start to finish.
A few minutes on the enquiry form or the phone — what you do, what you own, what keeps you up at night.
Real comparisons across a broad panel of Australian insurers — limits, exclusions and excesses, not just premiums — with suitable options set out in writing.
Claims handled for you at no extra charge, and the whole program re-tested against the market every renewal.
Start an enquiry
A few quick questions. Your broker calls you back with real answers, not a script.
Office hours: Mon–Thu 7:30am–4:30pm, Fri 8:30am–2:00pm. Prefer to talk now? 1800 385 031.
Common questions
Straight answers on how a broker actually works with your business, before you even pick up the phone.
An insurance broker works for you, not the insurer. We help understand your risks, compare suitable options across our insurer panel and explain the differences in cover, limits, excesses and exclusions — so you can make an informed decision.
Yes. We have access to a broad panel of Australian insurers and compare more than just price. We look at the cover, limits, excesses, exclusions and policy terms before providing suitable options for you.
Absolutely. Send us your current policies and we can review your existing cover, understand what has changed in your business and explore alternative options where appropriate.
Call us. We can lodge the claim, communicate with the insurer and assessor, assist throughout the process and advocate for you through to settlement. Pivotal’s current service includes claims handling at no additional charge.
No. Pivotal is based in Burleigh Heads on the Gold Coast but services clients Australia-wide, across every state and territory.